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BINGHAM STOOL

LIVING ROOM
$199.00
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BINGHAM COUNTER HT. TABLE

LIVING ROOM
$599.00
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ORLAND SIDE CHAIR

LIVING ROOM
$499.00
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ORLAND DINING TABLE

LIVING ROOM
$599.00
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LYCORIDA MIRROR

BEDROOM
$199.00
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LYCORIDA DRESSER

BEDROOM
$499.00
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LYCORIDA CHEST

BEDROOM
$399.00
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LYCORIDA NIGHT STAND

BEDROOM
$199.00
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LYCORIDA BED

BEDROOM
$399.00 – $499.00
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KOSMO DAYBED&TRUNDLE

BEDROOM
$599.00
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NEOMA DAYBED

BEDROOM
$599.00
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CHIRON DAYBED

BEDROOM
$599.00
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Terms of Use
Terms of Use
Privacy Policy
Customer Service
Return Policy
Terms of Use

Terms of Use

Welcome to Kazumi Inc.’s website. By accessing or using this website, you agree to be bound by the following terms and conditions:

  1. Copyright and Trademarks:

All of the content on this website is subject to copyright and trademark held by Kazumi Inc. The use of trademarks, service marks, trade dress, and copyrighted material displayed on this website is strictly prohibited. You may print and store selected portions of the content for your personal, non-commercial use, provided you do not copy or post the content on any network computer or broadcast the content in any media. Kazumi Inc. reserves complete title and full intellectual property rights in any content you save from this website. Except as noted above, you may not copy, reproduce, modify, publish, distribute, transmit, transfer, or create derivative works from the content.

  1. Disclaimer:

By using this website, you acknowledge that your use is at your sole risk, and you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with your use of this website. Kazumi Inc. shall not be liable for any damages of any kind related to your use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

  1. Hyperlinks to Other Websites:

This website may contain hyperlinks to outside services and resources whose availability and content Kazumi Inc. does not control. Any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource. Kazumi Inc. does not endorse or guarantee the accuracy, completeness, or reliability of any information, products, or services provided by third-party websites.

  1. Information on Products:

While most products displayed on our website or in our catalog are available through Kazumi Inc. and its branches, there may be cases where specific merchandise may not be accessible. Please contact the Kazumi Inc. outlet to check the availability of each item. Kazumi Inc. does not guarantee the accuracy of any content displayed on this website, including item numbers, colors, product details, etc. Before making a purchase, customers must verify product details with Kazumi Inc. customer service or catalog to ensure accuracy. Due to ongoing improvements, some items shown on this website may differ slightly from the actual received products. Product colors may also vary based on your monitor’s display.

Please read these terms of use carefully. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website. Kazumi Inc. reserves the right to update or modify these terms of use at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Privacy Policy

Privacy Policy

At Kazumi Inc., we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our products, services, and website.

Information We Collect

  1. Personal Information: This may include your name, contact details, and payment information when you make a purchase or subscribe to our services.
  2. Usage Data: We collect data about how you interact with our website and services, including IP addresses, device information, browser type, and operating system.
  3. Cookies: We use cookies to enhance your browsing experience, track website analytics, and provide personalized content and advertising. You can manage cookie preferences in your browser settings.

How We Use Your Information

  1. Provide Services: We use your personal information to deliver our products and services, process transactions, and respond to your inquiries.
  2. Improve User Experience: Analyzing usage data and cookies helps us enhance our website, tailor content, and personalize your experience.
  3. Marketing and Communication: With your consent, we may send promotional materials, updates, and newsletters based on your interests and preferences. You can opt out at any time.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers for essential functions such as payment processing or shipping.

Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

Your Rights

You have the right to access, correct, or delete your personal information. To do so, please contact us using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any significant updates will be communicated through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@kazumiinc.com

Customer Service

Our Customer Service

  1. Accessible Support:

    • We’re available via phone and email for quick assistance.
  2. Product Expertise:

    • Our team is well-informed to guide your product decisions.
  3. Efficient Order Handling:

    • From selection to tracking, we’re here to help.
  4. Smooth Returns:

    • Our process ensures hassle-free returns and exchanges.
  5. Feedback Matters:

    • Your input helps us improve our offerings.
  6. Privacy Protection:

    • We rigorously safeguard your personal information.
  7. Respect and Courtesy:

    • All customers are treated with professionalism and respect.
  8. Continuous Training:

    • Our team stays updated to serve you better.
Return Policy

Return Policy

At Kazumi Inc., we strive to ensure complete satisfaction with your purchase. If, for any reason, you are not entirely pleased with your sectional sofa, shoe storage, or wardrobe product, we offer a hassle-free return process. Please review the following guidelines to facilitate a smooth return experience:

  1. Eligibility for Return:
  • We accept returns within 30 days from the original date of purchase.
  • The item(s) must be in brand-new condition, unused, and in their original packaging.
  1. Return Process:
  • Contact our customer service team via email or phone to initiate the return process. Provide your order number and a brief reason for the return.
  • Our team will guide you through the return process, including providing you with a Return Merchandise Authorization (RMA) number.
  1. Packaging and Shipping:
  • Securely package the item(s) in their original packaging along with all accessories, parts, and documentation.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the return package to the provided address.
  1. Inspection and Approval:
  • Once we receive the returned item(s), our quality control team will inspect them to ensure they meet our return criteria.
  • If the item(s) pass inspection, we will process your refund or exchange.
  1. Refund or Exchange:
  • Refunds will be issued to the original payment method used for the purchase.
  • Exchanges will be processed once the returned item(s) have been received and inspected.
  1. Exceptions:
  • Customized or personalized items may not be eligible for return unless there is a manufacturing defect or damage.
  • Items damaged due to misuse, neglect, or improper assembly may not be eligible for return.
  1. Return Shipping Costs:
  • In case of a non-defective return, the customer may be responsible for the return shipping costs.
  • If the return is due to a manufacturing defect or damage, Kazumi Inc. will cover the return shipping costs.
  1. Damaged or Defective Items:
  • If you receive an item that is damaged or defective, please notify us within seven(7) days of receiving the product. We will arrange for a replacement or refund at no extra cost.
  1. Refund Processing Time:
  • Refunds will be processed up to 14 business days from the date of approval, depending on your original payment method.
  1. Customer Support:
  • For any questions or assistance regarding the return process, please contact our customer service team at info@kazumiinc.com.

Kazumi Inc. reserves the right to update or modify this return policy at any time without prior notice. This policy is effective from 03/01/2023.

Thank you for choosing Kazumi Inc. We appreciate your business!

Privacy Policy
Terms of Use
Privacy Policy
Customer Service
Return Policy
Terms of Use

Terms of Use

Welcome to Kazumi Inc.’s website. By accessing or using this website, you agree to be bound by the following terms and conditions:

  1. Copyright and Trademarks:

All of the content on this website is subject to copyright and trademark held by Kazumi Inc. The use of trademarks, service marks, trade dress, and copyrighted material displayed on this website is strictly prohibited. You may print and store selected portions of the content for your personal, non-commercial use, provided you do not copy or post the content on any network computer or broadcast the content in any media. Kazumi Inc. reserves complete title and full intellectual property rights in any content you save from this website. Except as noted above, you may not copy, reproduce, modify, publish, distribute, transmit, transfer, or create derivative works from the content.

  1. Disclaimer:

By using this website, you acknowledge that your use is at your sole risk, and you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with your use of this website. Kazumi Inc. shall not be liable for any damages of any kind related to your use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

  1. Hyperlinks to Other Websites:

This website may contain hyperlinks to outside services and resources whose availability and content Kazumi Inc. does not control. Any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource. Kazumi Inc. does not endorse or guarantee the accuracy, completeness, or reliability of any information, products, or services provided by third-party websites.

  1. Information on Products:

While most products displayed on our website or in our catalog are available through Kazumi Inc. and its branches, there may be cases where specific merchandise may not be accessible. Please contact the Kazumi Inc. outlet to check the availability of each item. Kazumi Inc. does not guarantee the accuracy of any content displayed on this website, including item numbers, colors, product details, etc. Before making a purchase, customers must verify product details with Kazumi Inc. customer service or catalog to ensure accuracy. Due to ongoing improvements, some items shown on this website may differ slightly from the actual received products. Product colors may also vary based on your monitor’s display.

Please read these terms of use carefully. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website. Kazumi Inc. reserves the right to update or modify these terms of use at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Privacy Policy

Privacy Policy

At Kazumi Inc., we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our products, services, and website.

Information We Collect

  1. Personal Information: This may include your name, contact details, and payment information when you make a purchase or subscribe to our services.
  2. Usage Data: We collect data about how you interact with our website and services, including IP addresses, device information, browser type, and operating system.
  3. Cookies: We use cookies to enhance your browsing experience, track website analytics, and provide personalized content and advertising. You can manage cookie preferences in your browser settings.

How We Use Your Information

  1. Provide Services: We use your personal information to deliver our products and services, process transactions, and respond to your inquiries.
  2. Improve User Experience: Analyzing usage data and cookies helps us enhance our website, tailor content, and personalize your experience.
  3. Marketing and Communication: With your consent, we may send promotional materials, updates, and newsletters based on your interests and preferences. You can opt out at any time.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers for essential functions such as payment processing or shipping.

Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

Your Rights

You have the right to access, correct, or delete your personal information. To do so, please contact us using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any significant updates will be communicated through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@kazumiinc.com

Customer Service

Our Customer Service

  1. Accessible Support:

    • We’re available via phone and email for quick assistance.
  2. Product Expertise:

    • Our team is well-informed to guide your product decisions.
  3. Efficient Order Handling:

    • From selection to tracking, we’re here to help.
  4. Smooth Returns:

    • Our process ensures hassle-free returns and exchanges.
  5. Feedback Matters:

    • Your input helps us improve our offerings.
  6. Privacy Protection:

    • We rigorously safeguard your personal information.
  7. Respect and Courtesy:

    • All customers are treated with professionalism and respect.
  8. Continuous Training:

    • Our team stays updated to serve you better.
Return Policy

Return Policy

At Kazumi Inc., we strive to ensure complete satisfaction with your purchase. If, for any reason, you are not entirely pleased with your sectional sofa, shoe storage, or wardrobe product, we offer a hassle-free return process. Please review the following guidelines to facilitate a smooth return experience:

  1. Eligibility for Return:
  • We accept returns within 30 days from the original date of purchase.
  • The item(s) must be in brand-new condition, unused, and in their original packaging.
  1. Return Process:
  • Contact our customer service team via email or phone to initiate the return process. Provide your order number and a brief reason for the return.
  • Our team will guide you through the return process, including providing you with a Return Merchandise Authorization (RMA) number.
  1. Packaging and Shipping:
  • Securely package the item(s) in their original packaging along with all accessories, parts, and documentation.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the return package to the provided address.
  1. Inspection and Approval:
  • Once we receive the returned item(s), our quality control team will inspect them to ensure they meet our return criteria.
  • If the item(s) pass inspection, we will process your refund or exchange.
  1. Refund or Exchange:
  • Refunds will be issued to the original payment method used for the purchase.
  • Exchanges will be processed once the returned item(s) have been received and inspected.
  1. Exceptions:
  • Customized or personalized items may not be eligible for return unless there is a manufacturing defect or damage.
  • Items damaged due to misuse, neglect, or improper assembly may not be eligible for return.
  1. Return Shipping Costs:
  • In case of a non-defective return, the customer may be responsible for the return shipping costs.
  • If the return is due to a manufacturing defect or damage, Kazumi Inc. will cover the return shipping costs.
  1. Damaged or Defective Items:
  • If you receive an item that is damaged or defective, please notify us within seven(7) days of receiving the product. We will arrange for a replacement or refund at no extra cost.
  1. Refund Processing Time:
  • Refunds will be processed up to 14 business days from the date of approval, depending on your original payment method.
  1. Customer Support:
  • For any questions or assistance regarding the return process, please contact our customer service team at info@kazumiinc.com.

Kazumi Inc. reserves the right to update or modify this return policy at any time without prior notice. This policy is effective from 03/01/2023.

Thank you for choosing Kazumi Inc. We appreciate your business!

Customer Service
Terms of Use
Privacy Policy
Customer Service
Return Policy
Terms of Use

Terms of Use

Welcome to Kazumi Inc.’s website. By accessing or using this website, you agree to be bound by the following terms and conditions:

  1. Copyright and Trademarks:

All of the content on this website is subject to copyright and trademark held by Kazumi Inc. The use of trademarks, service marks, trade dress, and copyrighted material displayed on this website is strictly prohibited. You may print and store selected portions of the content for your personal, non-commercial use, provided you do not copy or post the content on any network computer or broadcast the content in any media. Kazumi Inc. reserves complete title and full intellectual property rights in any content you save from this website. Except as noted above, you may not copy, reproduce, modify, publish, distribute, transmit, transfer, or create derivative works from the content.

  1. Disclaimer:

By using this website, you acknowledge that your use is at your sole risk, and you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with your use of this website. Kazumi Inc. shall not be liable for any damages of any kind related to your use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

  1. Hyperlinks to Other Websites:

This website may contain hyperlinks to outside services and resources whose availability and content Kazumi Inc. does not control. Any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource. Kazumi Inc. does not endorse or guarantee the accuracy, completeness, or reliability of any information, products, or services provided by third-party websites.

  1. Information on Products:

While most products displayed on our website or in our catalog are available through Kazumi Inc. and its branches, there may be cases where specific merchandise may not be accessible. Please contact the Kazumi Inc. outlet to check the availability of each item. Kazumi Inc. does not guarantee the accuracy of any content displayed on this website, including item numbers, colors, product details, etc. Before making a purchase, customers must verify product details with Kazumi Inc. customer service or catalog to ensure accuracy. Due to ongoing improvements, some items shown on this website may differ slightly from the actual received products. Product colors may also vary based on your monitor’s display.

Please read these terms of use carefully. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website. Kazumi Inc. reserves the right to update or modify these terms of use at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Privacy Policy

Privacy Policy

At Kazumi Inc., we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our products, services, and website.

Information We Collect

  1. Personal Information: This may include your name, contact details, and payment information when you make a purchase or subscribe to our services.
  2. Usage Data: We collect data about how you interact with our website and services, including IP addresses, device information, browser type, and operating system.
  3. Cookies: We use cookies to enhance your browsing experience, track website analytics, and provide personalized content and advertising. You can manage cookie preferences in your browser settings.

How We Use Your Information

  1. Provide Services: We use your personal information to deliver our products and services, process transactions, and respond to your inquiries.
  2. Improve User Experience: Analyzing usage data and cookies helps us enhance our website, tailor content, and personalize your experience.
  3. Marketing and Communication: With your consent, we may send promotional materials, updates, and newsletters based on your interests and preferences. You can opt out at any time.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers for essential functions such as payment processing or shipping.

Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

Your Rights

You have the right to access, correct, or delete your personal information. To do so, please contact us using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any significant updates will be communicated through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@kazumiinc.com

Customer Service

Our Customer Service

  1. Accessible Support:

    • We’re available via phone and email for quick assistance.
  2. Product Expertise:

    • Our team is well-informed to guide your product decisions.
  3. Efficient Order Handling:

    • From selection to tracking, we’re here to help.
  4. Smooth Returns:

    • Our process ensures hassle-free returns and exchanges.
  5. Feedback Matters:

    • Your input helps us improve our offerings.
  6. Privacy Protection:

    • We rigorously safeguard your personal information.
  7. Respect and Courtesy:

    • All customers are treated with professionalism and respect.
  8. Continuous Training:

    • Our team stays updated to serve you better.
Return Policy

Return Policy

At Kazumi Inc., we strive to ensure complete satisfaction with your purchase. If, for any reason, you are not entirely pleased with your sectional sofa, shoe storage, or wardrobe product, we offer a hassle-free return process. Please review the following guidelines to facilitate a smooth return experience:

  1. Eligibility for Return:
  • We accept returns within 30 days from the original date of purchase.
  • The item(s) must be in brand-new condition, unused, and in their original packaging.
  1. Return Process:
  • Contact our customer service team via email or phone to initiate the return process. Provide your order number and a brief reason for the return.
  • Our team will guide you through the return process, including providing you with a Return Merchandise Authorization (RMA) number.
  1. Packaging and Shipping:
  • Securely package the item(s) in their original packaging along with all accessories, parts, and documentation.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the return package to the provided address.
  1. Inspection and Approval:
  • Once we receive the returned item(s), our quality control team will inspect them to ensure they meet our return criteria.
  • If the item(s) pass inspection, we will process your refund or exchange.
  1. Refund or Exchange:
  • Refunds will be issued to the original payment method used for the purchase.
  • Exchanges will be processed once the returned item(s) have been received and inspected.
  1. Exceptions:
  • Customized or personalized items may not be eligible for return unless there is a manufacturing defect or damage.
  • Items damaged due to misuse, neglect, or improper assembly may not be eligible for return.
  1. Return Shipping Costs:
  • In case of a non-defective return, the customer may be responsible for the return shipping costs.
  • If the return is due to a manufacturing defect or damage, Kazumi Inc. will cover the return shipping costs.
  1. Damaged or Defective Items:
  • If you receive an item that is damaged or defective, please notify us within seven(7) days of receiving the product. We will arrange for a replacement or refund at no extra cost.
  1. Refund Processing Time:
  • Refunds will be processed up to 14 business days from the date of approval, depending on your original payment method.
  1. Customer Support:
  • For any questions or assistance regarding the return process, please contact our customer service team at info@kazumiinc.com.

Kazumi Inc. reserves the right to update or modify this return policy at any time without prior notice. This policy is effective from 03/01/2023.

Thank you for choosing Kazumi Inc. We appreciate your business!

Return Policy
Terms of Use
Privacy Policy
Customer Service
Return Policy
Terms of Use

Terms of Use

Welcome to Kazumi Inc.’s website. By accessing or using this website, you agree to be bound by the following terms and conditions:

  1. Copyright and Trademarks:

All of the content on this website is subject to copyright and trademark held by Kazumi Inc. The use of trademarks, service marks, trade dress, and copyrighted material displayed on this website is strictly prohibited. You may print and store selected portions of the content for your personal, non-commercial use, provided you do not copy or post the content on any network computer or broadcast the content in any media. Kazumi Inc. reserves complete title and full intellectual property rights in any content you save from this website. Except as noted above, you may not copy, reproduce, modify, publish, distribute, transmit, transfer, or create derivative works from the content.

  1. Disclaimer:

By using this website, you acknowledge that your use is at your sole risk, and you assume full responsibility for all costs associated with any necessary servicing or repairs of any equipment you use in connection with your use of this website. Kazumi Inc. shall not be liable for any damages of any kind related to your use of this site, including but not limited to direct, indirect, incidental, punitive, and consequential damages.

  1. Hyperlinks to Other Websites:

This website may contain hyperlinks to outside services and resources whose availability and content Kazumi Inc. does not control. Any concerns regarding any such service or resource, or any hyperlink thereto, should be directed to the particular outside service or resource. Kazumi Inc. does not endorse or guarantee the accuracy, completeness, or reliability of any information, products, or services provided by third-party websites.

  1. Information on Products:

While most products displayed on our website or in our catalog are available through Kazumi Inc. and its branches, there may be cases where specific merchandise may not be accessible. Please contact the Kazumi Inc. outlet to check the availability of each item. Kazumi Inc. does not guarantee the accuracy of any content displayed on this website, including item numbers, colors, product details, etc. Before making a purchase, customers must verify product details with Kazumi Inc. customer service or catalog to ensure accuracy. Due to ongoing improvements, some items shown on this website may differ slightly from the actual received products. Product colors may also vary based on your monitor’s display.

Please read these terms of use carefully. By accessing or using the website, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions. If you do not agree to these terms, please do not use this website. Kazumi Inc. reserves the right to update or modify these terms of use at any time without prior notice. Your continued use of the website following the posting of any changes constitutes acceptance of those changes.

Privacy Policy

Privacy Policy

At Kazumi Inc., we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our products, services, and website.

Information We Collect

  1. Personal Information: This may include your name, contact details, and payment information when you make a purchase or subscribe to our services.
  2. Usage Data: We collect data about how you interact with our website and services, including IP addresses, device information, browser type, and operating system.
  3. Cookies: We use cookies to enhance your browsing experience, track website analytics, and provide personalized content and advertising. You can manage cookie preferences in your browser settings.

How We Use Your Information

  1. Provide Services: We use your personal information to deliver our products and services, process transactions, and respond to your inquiries.
  2. Improve User Experience: Analyzing usage data and cookies helps us enhance our website, tailor content, and personalize your experience.
  3. Marketing and Communication: With your consent, we may send promotional materials, updates, and newsletters based on your interests and preferences. You can opt out at any time.

Information Sharing

We do not sell or rent your personal information to third parties. However, we may share data with trusted service providers for essential functions such as payment processing or shipping.

Security Measures

We employ industry-standard security measures to protect your information from unauthorized access, disclosure, or alteration.

Your Rights

You have the right to access, correct, or delete your personal information. To do so, please contact us using the information provided below.

Changes to Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. Any significant updates will be communicated through our website.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at info@kazumiinc.com

Customer Service

Our Customer Service

  1. Accessible Support:

    • We’re available via phone and email for quick assistance.
  2. Product Expertise:

    • Our team is well-informed to guide your product decisions.
  3. Efficient Order Handling:

    • From selection to tracking, we’re here to help.
  4. Smooth Returns:

    • Our process ensures hassle-free returns and exchanges.
  5. Feedback Matters:

    • Your input helps us improve our offerings.
  6. Privacy Protection:

    • We rigorously safeguard your personal information.
  7. Respect and Courtesy:

    • All customers are treated with professionalism and respect.
  8. Continuous Training:

    • Our team stays updated to serve you better.
Return Policy

Return Policy

At Kazumi Inc., we strive to ensure complete satisfaction with your purchase. If, for any reason, you are not entirely pleased with your sectional sofa, shoe storage, or wardrobe product, we offer a hassle-free return process. Please review the following guidelines to facilitate a smooth return experience:

  1. Eligibility for Return:
  • We accept returns within 30 days from the original date of purchase.
  • The item(s) must be in brand-new condition, unused, and in their original packaging.
  1. Return Process:
  • Contact our customer service team via email or phone to initiate the return process. Provide your order number and a brief reason for the return.
  • Our team will guide you through the return process, including providing you with a Return Merchandise Authorization (RMA) number.
  1. Packaging and Shipping:
  • Securely package the item(s) in their original packaging along with all accessories, parts, and documentation.
  • Clearly mark the RMA number on the outside of the package.
  • Ship the return package to the provided address.
  1. Inspection and Approval:
  • Once we receive the returned item(s), our quality control team will inspect them to ensure they meet our return criteria.
  • If the item(s) pass inspection, we will process your refund or exchange.
  1. Refund or Exchange:
  • Refunds will be issued to the original payment method used for the purchase.
  • Exchanges will be processed once the returned item(s) have been received and inspected.
  1. Exceptions:
  • Customized or personalized items may not be eligible for return unless there is a manufacturing defect or damage.
  • Items damaged due to misuse, neglect, or improper assembly may not be eligible for return.
  1. Return Shipping Costs:
  • In case of a non-defective return, the customer may be responsible for the return shipping costs.
  • If the return is due to a manufacturing defect or damage, Kazumi Inc. will cover the return shipping costs.
  1. Damaged or Defective Items:
  • If you receive an item that is damaged or defective, please notify us within seven(7) days of receiving the product. We will arrange for a replacement or refund at no extra cost.
  1. Refund Processing Time:
  • Refunds will be processed up to 14 business days from the date of approval, depending on your original payment method.
  1. Customer Support:
  • For any questions or assistance regarding the return process, please contact our customer service team at info@kazumiinc.com.

Kazumi Inc. reserves the right to update or modify this return policy at any time without prior notice. This policy is effective from 03/01/2023.

Thank you for choosing Kazumi Inc. We appreciate your business!

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